Privacy and Security Policy


All services and products provided in our store are owned by COSMOPUBLIC İç ve Dış Tic. A.Ş., registered at Göktürk Merkez Mah. Göktürk Cad. Neo Yaşam Sit. A Blok, Apt. No: 9A/D:17, Eyüpsultan/Istanbul, and operated by our company. Our company may collect

personal data for various purposes. Below, it is explained how and in what way personal data is collected, and how this data is protected.

Certain personal information (such as name, surname, company information, phone, address, or email addresses) related to members is collected by our store as a necessity of the nature of the business through various forms and surveys on our website or during the registration process.

Our company may send campaign information, news about new products, and promotional offers to our members at certain times. Our members can make choices about whether to

receive such information when registering, and they can change this choice later through the account information section after logging in or by using the notification link in the

informational messages they receive.

During the approval process carried out online through our store or via email, personal information transmitted to our store by members through electronic means will not be

disclosed to third parties outside the purposes and scope set out in the "User Agreement" with our members.

For the identification of problems related to the system and for the rapid resolution of

problems or disputes that may arise regarding the service provided, our company records the IP addresses of its members and uses them. IP addresses may also be used to identify users

in a general sense and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or in cooperation with third parties, in addition to the purposes and scope defined in the "User Agreement," if any. Personal information may also be used when necessary to contact the user. Information requested by our company or provided by the user or information about

transactions made through our store may be used by our company and the persons in cooperation with our company for various statistical evaluations, creating a database, and conducting market research purposes, in addition to the purposes and scope defined in the "User Agreement," without disclosing the identity of our members.

Our company absolutely undertakes to keep confidential information strictly private and confidential, to regard it as a confidentiality obligation, and to take all necessary precautions to ensure and maintain confidentiality, to prevent the unauthorized use of, or access to,


confidential information or to prevent it from entering the public domain or from being used, or disclosed to third parties.

Credit Card Security

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.

There are two things you need to pay attention to in order to understand that you are on a secure website when you enter the transaction process. One of them is a key or padlock icon at the bottom line of your browser. This shows that you are on a secure web page and all your information is encrypted and protected. This information is only used in accordance

with the instructions given by you during the sales process and in the direction you specify.

During the shopping, credit card information used is encrypted and transmitted to the

relevant bank for questioning via 128 bit SSL (Secure Sockets Layer) protocol independently from our company. If your card can be used, the shopping process continues. Since the

information on the credit card can never be displayed or recorded by our company, third parties cannot reach this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online with credit cards is audited by our company against Credit Card Fraud. Therefore, for the orders of customers who shop from our shopping sites for the first time, it may be necessary to confirm the accuracy of financial and address/phone information before the order is

processed and delivered. For the control of this information, if necessary, contact is made with the credit card holder customer or the relevant bank.

You can only access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, the transaction process is carried out within the 128 bit SSL security area during the membership transactions. This system is an

international encryption standard that cannot be broken. Third-Party Websites and Applications

Our store may link to other sites within the website, including other websites. Our company is not responsible for the privacy practices and content of websites accessed through these links. Advertisements published on our site belonging to our company are distributed to our users through our business partners who do advertising.

Exceptional Cases

In the following limited cases, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy":

  1. To comply with laws, regulations, etc. issued by the competent legal authority;
  2. To fulfill the requirements of the Membership Agreement and other contracts, to implement them and to put them into practice;
  1. In case it is requested to provide information about the users by the competent

administrative and judicial authorities within the framework of the procedure they follow properly;

  1. To provide information to protect the rights or security of users in cases where it is necessary to provide information for their protection.

Email Security

In the emails you send to our Customer Services in our store, never write your credit card number or passwords. The information in emails can be seen by third parties. Our company cannot guarantee the security of the information transmitted from your emails under any circumstances.

Browser Cookies

Our company can obtain information about users visiting our store and the usage of the

website by users through a technical communication file (Cookie). The mentioned technical communication files are small text files that a website sends to the user's browser to be

stored in the main memory. The technical communication file facilitates the use of the

Internet by storing the status and preferences of the site about the internet usage of the users.

The technical communication file is designed to obtain statistical information about how many people visit the site, for what purpose one person visits the site, how many times they visit, and how long they stay on the site, and to assist in generating dynamic advertisements and content for users from specially designed user pages. The technical communication file is not designed to retrieve data or any other personal information from the main memory or

email. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent technical communication files from being sent or to receive a warning when technical communication files are sent.

Our company reserves the right to change these "Privacy Policy" provisions at any time by publishing them on the website, sending them to users electronically, or posting them on the website. In case of any changes in the Privacy Policy provisions, they will become effective on the date of publication.

For any questions or suggestions regarding our privacy policy, you can send an email to [email protected].

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